The total IT care^SM Basic plan is designed for small businesses with limited budgets or just not ready for a fully managed IT service, but recognize the benefits of proactive monitoring and on demand access to a complete IT department.

 

The total IT care^SM Basic plan includes up to 2 servers and up to 10 workstations with the ability to add servers or workstations. This service agreement entitles you to discounted hourly rates on other services.

For an instant total IT care^SM Basic quote, customized to your specific needs click below.

 

total IT care^SM Basic service agreement includes:

 

Server Maintenance

Event Log monitoring

Service Monitoring

Core Health Monitoring

Security Patch Management

Service Pack Management

Workstation Maintenance

Software and Hardware tracking

Anti Virus definition monitoring

Security Patch monitoring and updates

PC Health Monitoring

On Demand IT Services (hourly rate)

Remote Help Desk Support

Onsite support

Strategic Planning

Network Support and Administration

Disaster Recovery Planning

 

 

The total IT care^SM Premium plan gives you complete peace of mind knowing you have an IT team not only at your disposal but also, monitoring and maintaining your network and Systems.

 

The total IT care^SM Premium plan includes up to 2 servers and up to 10 workstations with the ability to add servers or workstations. Our total IT care^SM Network is also included. This service agreement entitles you to discounted hourly rates on other services.

For an instant total IT care^SM Premium quote, customized to your specific needs click below

 

total IT care^SM Premium service agreement includes:

 

24x7 Monitoring and Support

Unlimited Phone Support

Unlimited Remote Control Support

Emergency After hours Support

Discounted onsite support

 

Server Maintenance and Security

Printer Management

Event Log Management and Resolution

Drive Capacity Monitoring

Server Service Administration

Core Health Monitoring

Security Patch Management

Service Pack Management

User Account Administration

File Share Administration

Anti Virus definition monitoring

 

Workstation Maintenance and Security

Software and Hardware tracking

Anti Virus Software Management

Security Patch / Service Pack monitoring and updates

PC Health Monitoring

Anti Virus/Spyware License

Desktop Optimization

Network Management

ISP Management

Router/Firewall Monitoring and Management

VPN Remote access Management

Anti Virus Management

 

Major Server Application Add-ons

Microsoft Exchange Server Maintenance and Administration

Backup/Restore Monitoring and Administration

Other Major Database or Critical Application

With total IT care^SM Network you can be assured the most critical component of your IT infrastructure is proactively monitored and maintained preventing expensive downtime.

For an instant total IT care^SM Network quote, click below

 

total IT care^SM Network service agreement includes:

 

Network Management

ISP Management

Router/Firewall Monitoring and Management

VPN Remote access Management

Anti Virus Management